Payment Methods
Q1. What kinds of payment are accepted?
We accept the following forms of secure and easy payment:
Website or mobile site:
PayPal: the world's most popular online payment method
Fast Checkout with PayPal: less steps, more convenience
Apple Pay: safe, convenient and fast
Google Pay: safe, convenient and fast
Shop Pay: safe, convenient and fast
Credit Card or Debit Card directly: including Visa, MasterCard, or American Express, etc.
Q2. What currencies can I pay?
We are only able to accept USD, EUR, GBP Dollars at the moment , we can accept more currency in the future.
Q3: Why is my payment not going through?
If your payment has failed multiple times, it could be due to various reasons, such as insufficient funds, incorrect card details, or issues with your card issuer. Please double-check the information you entered and ensure that your card is active and has sufficient funds.
Q4: What should I do if my payment keeps failing?
If you’ve encountered multiple payment failures, we recommend trying the following steps:
- Verify that your card details (number, expiration date, CVV) are correct.
- Check with your card issuer to ensure there are no restrictions on your card.
- Ensure you have sufficient funds in your account.
Q5: Can I use a different card if my payment fails?
Yes, if you continue to experience issues, we suggest trying a different card to complete your purchase. Sometimes, switching to another card can resolve the problem.
Q6: Will I be charged multiple times for failed payment attempts?
No, you will not be charged for unsuccessful transactions. Only successful payments will be processed and reflected in your account.
Q7. How can I protect my privacy?
You should hide any personal information such as your birthday, password, ID card NO..
Q8. How can you keep my privacy and personal information secure on your site?
We provide the best e-commerce service in the industry and guarantee secure payment processing at all times.
Q9. Why am I being asked to "Verify" my payment?
Because your order has been held for a standard anti-fraud check by dresslittly.
We want to avoid fraudulent and unauthorized payment.
Q11.Is there a processing fee for return refunds?
There is no processing fee for refunds.
Q12.What are the costs for returning the goods?
The original shipping fee and tariff fee are non-refundable.
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of shipping fee and tariff fee will be deducted from your refund.